Customizing Alert Notifications

3 Aug 2020

Great news we launched phase two of the Overdue Assignment Alert Notifications. Thank you for your patience, it took us a little longer than initially expected and we appreciate all of the great feedback.

Please feel free to reference Alerts Are Coming to Training Tracker about the initial release of the alert notification feature. As promised the phase includes the ability for you to customize the timing of the alerts, and give you the ability to get reminders prior to tasks becoming overdue.

Reminder, these alerts go to any User with admin status. To check to see if your User role is set up to receive these alert notifications, go to your profile by clicking on your name in the upper right corner of the screen after you log in. This is also where you can opt-out of receiving these alerts.

view the mass emails

Go to the Receive Overdue Assignment Notification section. Leave the settings on Yesterday to continue to receive the notifications as designed in the initial release.

view the mass emails

If you want to receive the notification 30, 60, or 90 days before the due date, select custom and enter the desired amount and click before.

We hope you find this new feature helpful and we continue to welcome your feedback through the Support Portal.